Requirement for a Customer Account Coordinator to provide administrative sales and customer

service/care support to a distributor network of 15-20 medium to large dealerships.The role is based

in Dubai reporting to the Regional Country Manager.The Customer Account Coordinator will act as the

single point of contract for the customer's commercial queries, request, issues and claims. •

Ensure open order book is proactively managed in business and customer terms• Contribute to the

maintenance of key performance indicators.• Liaise with internal teams to promote improved order

fulfillment and customer satisfaction.• Strive for continuous improvement of customer service

performance and satisfaction.• Good customer service aptitude is essential as well as ability to

work cohesively in a team driven by process and performance.• ERP system experience (ORACLE/SAP

etc) is also essential for this role.• 3-5 years experience in customer service/sales environment

– ideally with import/export or machinery industry • Degree qualified• Fluent English skills

with Arabic and another European language• Already based in UAE• Customer care/support mentality

and personality CVs to Jennifer at Leap294 - 10 yearsBasic - Diploma

To apply for this job, contact us at:
Web site: http://www.leap29.com
 

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