1.Attending customer inquiry related to their shipments details and status (phone and

emails)2.Provide customers with daily status reports exported from the company system3.Preparing

consignee data and make it ready in specific template4.Matching Prepared consignee data with

physical shipments5.Searching for consignee proper address on the company database6.Translating

Arabic consignee data to English7.Track domestics and international shipments and update the

customer with the same8.Follow-up with the company carriers for pending shipments9.Updating the

company internal System with updated status10.Receiving customer complaint and post in the company

ticketing system1.Typing Speed English/Arabic more than 30 word/min2.Good command in English3.Knows

how to set job priorities4.Excellent verbal and written communication skills5.Fluency in Microsoft

Office applications (including Word, Access, Power Point, Excel), Outlook, and general Internet

research skills.6.Show flexibility, excellent interpersonal skills7.Service Orientation, actively

looking for ways to help customers as well as colleagues8.The ability to identify and understand

customer requirements.9.Teamwork / Cooperation / Innovative10.Self-Management1 - 3 yearsBasic -

Diploma , Any Graduation

To apply for this job, contact us at:
Web site: http://www.career-hunters.com
 

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