To provide initial technical support by telephone & Emails to all users who log a support requests

call to IT Department.To Ensure that calls for support are dealt with promptly and appropriately.To

redirect or escalate support requests to the appropriate member of IT Support Team.To report

hardware faults to third party companies, return hardware to third party companies for necessary

repair and ensure the faults are completed.To install and configure Operating system and other

software as per Company IT StandardsTo assist in the compilation and maintenance of accurate

inventory of hardware and software's.Efficient in resolving 1st & 2nd level of Desktop / Laptop /

Printer / Lotus notes troubleshooting as per guidelines set by IT team.Good knowledge of

installation & operation of Windows Server 2003, Windows Server 2008, Windows XP, Win 7

Professional, working and configuration knowledge of active directory, DHCP, DNS, LAN Routing

Protocol, Networking, Structured Cabling, Desktop / Laptop Repair, Network Printer Repair &

Troubleshooting, Software Installation, Working Knowledge of Fox Pro , MS Office, Network

Troubleshooting1 - 2 yearsBasic - Diploma

To apply for this job, contact us at:
Web site: http://www.naukrigulf.com/ni/nijobsearch/job_details.php?f=190212000042&xz=11_0_15
 

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