General Position OverviewThe candidate will act as one of the principal contacts externally to
Public Safety associations and agencies for the purpose of database development and maintenance,
education, problem resolution and general relationship building. The benefits of these relationships
are establishing OnStar’s operational efficiencies in supporting Subscriber emergency calls and
creating our brand equity in the Mideast. Key Job Elements:In particular the candidate
will:•Attend immersion training to obtain a sound grasp of the OnStar business model and a strong
understanding of OnStar’s Emergency and Security services and technologies.•Lead the regional
effort to develop a public safety and commercial database of jurisdictional boundaries and contact
information for use by OnStar.•Establish strategic relationships with appropriate emergency
communication centers, law enforcement, emergency medical and fire service agencies in preparation
for OnStar’s launch in the region.•As appropriate, establish relationships with the commercial
counterparts to these agencies to understand alternative service delivery options and protocols.
•Confirm accuracy of translation/localization of marketing materials and correspondence to the
regional language (Modern Standard Arabic). Translate documents of limited size as well as provide
interpreting at meetings which involve non-Arabic speaking colleagues from the headquarters’ team,
as required.•Coordinate and manage participation in appropriate conferences, seminars, meetings
and other gatherings. Work with marketing and finance representatives to ensure that all appropriate
arrangements are in place to support OnStar’s participation.•Address questions and concerns both
from internal and external sources regarding public safety matters.•Support accurate, timely and
ample communication between OnStar and our emergency service partners and act as an ambassador for
the company.•Create annual recommended outreach plans to further foster these
relationships.•Follow-up with appropriate individuals within OnStar to ensure that our performance
and interface to these agencies follow adopted policies and processes.•Communicate progress and
changes with these relationships to all relevant parties.Qualifications:•Bachelor’s Degree or
equivalent•Appropriate native language (Arabic) fluency•Extensive familiarity with the
region•Ability to conduct business in written and spoken EnglishAdditional Candidate
Qualifications:•Prior experience in an Emergency Service Community•Strong presentation
skills•Well-organized with an eye for detail•Well-developed oral and written communications
skills•Strong interpersonal skills and a positive and self-confident personality•Good practical
judgment•Flexibility for significant local and international travel 50-60%•Self initiative to
stay on top of issues•Capability to make decisions and take leadership to resolve issues•Ability
to operate in a fluid and semi-independent environmentPreferred:•Prior experience with
professional trade association•Previous experience in a position with multiple responsibilities
for diverse activities•Previous experience in a training environment•Previous experience in
customer relationship management5 - 20 yearsBasic - Bachelor of Arts , Bachelor of Science
To apply for this job, contact us at:
Web site: http://www.naukrigulf.com/ni/nijobsearch/job_details.php?f=080112000034&xz=11_0_15

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