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Public Safety Outreach Leader

Type: Full time
Company: OnStar General Motors
Location: Dubai - United Arab Emirates

General Position OverviewThe candidate will act as one of the principal contacts externally to

Public Safety associations and agencies for the purpose of database development and maintenance,

education, problem resolution and general relationship building. The benefits of these relationships

are establishing OnStar’s operational efficiencies in supporting Subscriber emergency calls and

creating our brand equity in the Mideast. Key Job Elements:In particular the candidate

will:•Attend immersion training to obtain a sound grasp of the OnStar business model and a strong

understanding of OnStar’s Emergency and Security services and technologies.•Lead the regional

effort to develop a public safety and commercial database of jurisdictional boundaries and contact

information for use by OnStar.•Establish strategic relationships with appropriate emergency

communication centers, law enforcement, emergency medical and fire service agencies in preparation

for OnStar’s launch in the region.•As appropriate, establish relationships with the commercial

counterparts to these agencies to understand alternative service delivery options and protocols.

•Confirm accuracy of translation/localization of marketing materials and correspondence to the

regional language (Modern Standard Arabic). Translate documents of limited size as well as provide

interpreting at meetings which involve non-Arabic speaking colleagues from the headquarters’ team,

as required.•Coordinate and manage participation in appropriate conferences, seminars, meetings

and other gatherings. Work with marketing and finance representatives to ensure that all appropriate

arrangements are in place to support OnStar’s participation.•Address questions and concerns both

from internal and external sources regarding public safety matters.•Support accurate, timely and

ample communication between OnStar and our emergency service partners and act as an ambassador for

the company.•Create annual recommended outreach plans to further foster these

relationships.•Follow-up with appropriate individuals within OnStar to ensure that our performance

and interface to these agencies follow adopted policies and processes.•Communicate progress and

changes with these relationships to all relevant parties.Qualifications:•Bachelor’s Degree or

equivalent•Appropriate native language (Arabic) fluency•Extensive familiarity with the

region•Ability to conduct business in written and spoken EnglishAdditional Candidate

Qualifications:•Prior experience in an Emergency Service Community•Strong presentation

skills•Well-organized with an eye for detail•Well-developed oral and written communications

skills•Strong interpersonal skills and a positive and self-confident personality•Good practical

judgment•Flexibility for significant local and international travel 50-60%•Self initiative to

stay on top of issues•Capability to make decisions and take leadership to resolve issues•Ability

to operate in a fluid and semi-independent environmentPreferred:•Prior experience with

professional trade association•Previous experience in a position with multiple responsibilities

for diverse activities•Previous experience in a training environment•Previous experience in

customer relationship management5 - 20 yearsBasic - Bachelor of Arts , Bachelor of Science

 

To apply for this job, contact us at:
Web site: http://www.naukrigulf.com/ni/nijobsearch/job_details.php?f=080112000034&xz=11_0_15
 



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