Execute installations, modifications (including upgrades), application change requests and/or other

professional services jobs in accordance with work orders and/or customer contracts. • Respond to

allocated trouble request, providing appropriate on-site service of equipment to restoration

functionality and provide subsequent resolution according to the customer request and/or contract

obligations (including meeting SLAs) • Carry out on-site preventative maintenance, service actions

and other routine tasks according to customer requests and contract obligations. • To provide all

after-Sales services to Customer • Responsible to secure Customer Satisfaction by providing prompt

Services • Accountable for effective technical support to recover from System failures and

preventative maintenance • Proactive sales promotion of services and spare parts to customers •

Performs timely reporting to Team leader on the jobs assigned. • Responsible for follows up and

closing of customer service issues.Bachelor’ Degree in Engineering – Electronics, Electrical,

Instrumentation; Chemical, Mechatronics. Experience in Industrial Automation Control systems,

Preferably with Yokogawa DCS system CS3000, & ESD system Prosafe RS or any other ESD ( Triconnex,

ICS etc). • Knowledge and experience of Foundation Fieldbus will be useful. • Knowledge of

Maintenance & servicing of Control Systems • Customer interaction/relationship skills •

Resolving complaints/interacting • Service methodologies • Writing skills Position open for

Omani Nationals only.3 - 6 yearsBasic - Bachelor of Technology/Engineering

To apply for this job, contact us at:
Web site: http://www.yokogawa.com
 

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